Gina Murphy, Executive Vice President, Sales Enablement and Strategy, TriCore Solutions, says:

We are working with UNO’s Restaurant Holdings Corporation (UNO’s), the holding company for UNO Chicago Grill, on an Oracle E-Business Suite R12 implementation that includes hosting and support.

UNO’s realized that they needed to upgrade their systems in order to optimize global business processes.  They made the decision to turn over older hardware and re-implement Oracle R12.  Why did they choose Oracle E-Business Suite R12? They chose it because it is a comprehensive suite of integrated, global business applications that enables organizations to make better decisions, reduce costs, and increase performance.  UNO’s goals included driving efficiencies across its expanding global business, increasing efficiencies overall and also having scalability for further growth. They felt that Oracle E-Business Suite R12 would help them achieve those goals.

Why did UNO’s choose TriCore Solutions? UNO’s has a strong, established relationship with TriCore Solutions.  They knew we had the functional as well as technical R12 subject matter expertise to ensure a successful outcome and they also viewed TriCore Solutions as a partner. Selecting TriCore for the support of the implementation as well as runtime application management support would also help UNO’s achieve a higher level of redundancy and disaster recovery support while allowing UNO’s to streamline and leverage additional operational efficiencies. It was a logical decision to expand the relationship and partner with TriCore.  It takes the partnership to a strategic level.

By partnering with TriCore Solutions and selecting Oracle E-Business Suite R12, UNOs will realize:
  • Better Compliance
  • Leveraging of product improvements to support globalization as well as for shared services and business process efficiencies
  • Best practices for manufacturing and supply chain operational needs to ensure UNO’s R12 environment achieves optimal availability and performance