– Matt Bushell, Director, Product & Corporate Marketing for Nlyte Software:
Data center infrastructure management (DCIM) is a powerful and critically important extension to the asset and IT service management that organizational IT departments have come to rely upon today. That’s why Nlyte had the foresight years ago to forge relationships with major ITSM connectors suppliers and can offer you connectors and integrations, off-the-shelf. Nlyte’s programming-free connector framework now supports HP’s Service Manager change management solution, ServiceNow’s Configuration Management CMDB and includes an update to its popular BMC Remedy Change Management ticketing system.
Nlyte’s flexible approach in constructing these connectors acknowledges and accommodates changes and integration and testing issues that inherently crop up as new software versions are released. Thus, these connectors represent an important extension to the asset and IT service management that organizational IT departments have come to rely upon today. These connectors make it possible for data center managers to have cross-domain visibility into the IT workflows of physical, logical and virtual assets.
Nlyte DCIM software bridges the gap with your ITSM frameworks and allows data center managers to:
- Coordinate with CMDBs and Service Desk for authoritative asset information to execute tickets
- Manage IT workflows to the data center floor for faster resolution and execution
- Map physical to logical to virtual assets through one consistent, connected view