Originally posted on Aureon.
Choosing the right internet solution for your business isn’t just about speed. When comparing Dedicated Internet Access vs. Business Internet Service, it’s about reliability, uptime, and the level of support you can count on. Whether your operations require constant connectivity or just dependable performance during the workday, understanding the differences between Dedicated Internet Access (DIA) and Business Internet (BI) helps you align your investment with your actual needs.
Aureon offers both DIA and BI over the same 100 percent fiber-optic, Active Ethernet network. Comparing Dedicated Internet Access with Business Internet Service reveals that every customer receives symmetrical speeds and a business-grade connection. What sets the services apart is the level of responsiveness, support, and guarantees included.
Key Differences Between DIA and BI
Dedicated Internet Access:
DIA delivers the highest level of network reliability for businesses. When analyzing Dedicated Internet Access vs. Business Internet Service, DIA includes a 99.99 percent uptime Service Level Agreement (SLA), as well as 24/7/365 technician dispatch if any issues occur (even on weekends). This makes DIA the right choice for businesses where downtime is simply not an option.
Business Internet:
BI, while running on the same network, does not come with a formal SLA. It still offers reliable connectivity with symmetrical speeds and access to a 24/7 help desk, but with technician support available Monday through Friday from 8am to 5pm. This comparison between Dedicated Internet Access vs. Business Internet Service makes it ideal for businesses with predictable schedules that want strong performance without the additional cost of guaranteed field service.
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