Bluebird Network, a high-capacity fiber internet and transport services provider and underground data center owner, recently released a testimonial from Michael Scott, Director of Corporate Information Technology at Tech Electronics. Highlighted within this letter is the service excellence that Bluebird continues to provide and the foundation of true partnership upon which the company supports its customers and their growth.
As a trusted internet and transport provider, Bluebird has served customers across the Midwest with its world-class fiber infrastructure since 1999. In 2014, this service capability was expanded when the company purchased its Bluebird Underground Data Center and began to offer colocation. This expanded upon Bluebird’s core dedication to providing exceptional standards of care — a guiding principle from the company’s inception that it brings to its customers across numerous industries, including financial institutions, schools and universities, healthcare facilities, government buildings and businesses of all sizes.
As a tenant of the Bluebird Underground Data Center, Scott’s letter is as follows:
“Tech Electronics has been working with Bluebird Underground since they first purchased the facility in 2014. Anytime there is change in an organization, the customers wonder what is in store. Often when acquisitions occur, quality of service goes down and complications and problems rise up. With Bluebird, the opposite occurred. From day one when they took over the operation, the stability, responsiveness, and overall operational quality headed in an upward trajectory.
In my experience, people make all the difference in how an organization is run. People like Greg Cantrell and Todd Murren exude a passion for excellence and customer service. They live for their customers and their actions bear that out daily. They are meticulous in their planning and implementation of systems and always keep their customer informed when a maintenance window is occurring that may or may not affect operations.
The facility itself is much more than a sight to behold. It is an experience. Just entering the facility and taking a tour is a very powerful experience.
Tech Electronics has big plans for the future. As Bluebird Underground expands and grows and keeps people like Greg and Todd running their operations, we expect nothing but the best for Bluebird Underground. We plan to grow with them, expand our customer base, and provide the same quality service to our customers that Bluebird provides to us. We are proud to partner with Bluebird and work with them and watch as they continue to take a world-class operation to even higher levels.”
Bluebird Network supports customer requirements across Missouri, Illinois, Kansas, Iowa and the surrounding states. Today, the company operates over 9,800 fiber route miles of high-speed broadband and fiber-optic connections. The Bluebird fiber network offers more than 54,000 on-net and near-net buildings and over 151 Points of Presence (POP), all of which span the Midwest, including the major cities of Chicago, St. Louis, Kansas City, Springfield (MO and IL), Tulsa, Peoria, Rockford, Bloomington, Normal and the Quad Cities.
To learn more about Bluebird Network, please visit www.bluebirdnetwork.com.