SAIT Polytechnic Consolidates Service Desk Operations With FrontRange’s HEAT Platform
– Kevin J. Smith, Vice President & General Manager, Cloud Business Unit, FrontRange,...
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Category: Help Desk
Center Partners Chooses FrontRange’s HEAT Hybrid ITSM Platform
Hybrid ITSM – Kevin J. Smith, Vice President & General Manager, Cloud Business Unit,...
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FrontRange HEAT Cloud 2014.1 Brings Significant Improvements to Service Management Solution
FrontRange HEAT Cloud – Kevin J. Smith, Vice President & General Manager, Cloud Business...
Read MoreSerena Software Delivers Predictions for 2013
– David Hurwitz, SVP of worldwide marketing with Serena Software, says:Apps drive most aspects of our modern world, including the enterprise. It has been an incredible year of technology innovation and achievement for...
Read MoreCommon Helpdesk Challenges
– Ashish Kuriakose, Marketing Communications Manager, ManageEngine (www.manageengine.com), says:Common helpdesk challenges in today’s enterprise:Mobile users. The help desk technician still needs to be able to...
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