Data Center POST recently spoke with BridgeVoice CEO Bankim Brahmbhatt regarding the latest news from the company, as well as its current position within the marketplace. An integral subsidiary of Bankai Group, BridgeVoice is an online platform for bidding, trading and settlement of wholesale interconnect voice and SMS services, as well as a global leader in offering retail and wholesale VoIP termination services.
Data Center POST, Kathy Xu (DCP-KX) Question: How does BridgeVoice implement the latest technologies in international voice operations?
BRIDGEVOICE, Bankim Brahmbhatt (BRIDGEVOICE-BB) Answer: Being a technology company, we have four product lines – Unified Communications, Switching, Complete Billing, and a Mobile Commerce Platform. Starting from the legacy approach to business, our new automated technique of offering services to carriers and operators is accessible virtually anywhere by way of cloud technology. This type of service will provide carriers, operators and MVNOs with more than technology-as-a-service – it will provide end-to-end voice, SMS and data services.
Our prime focus is on making our technology and services agile. As testament to our belief in these offerings, BridgeVoice itself utilizes this technology for our own business, and the satisfaction of our customers speaks for itself.
(DCP-KX) Q: What differentiates BridgeVoice from other similar companies in the industry?
(BRIDGEVOICE-BB) A: BridgeVoice is a subsidiary of Bankai Group, which consists of two verticals: telecom technology and carrier business. We formed BridgeVoice in 2008 to act as a retail organization, however, with extensive experience in providing wholesale voice services, we gained an understanding of the challenges that operators, carriers and even retailers experience. Using this knowledge, the BridgeVoice portal was specifically developed to address these issues and improve users’ experience by way of the smart convergence of online funding-bidding-earning within our portal. This technology saves the operators from the hassles of funding their customers, saving them money over time.
(DCP-KX) Q: What new developments are in store for BridgeVoice?
(BRIDGEVOICE-BB) A: Starting with voice services through an automated carrier portal, we will also provide hosting services for SMS and Unified Communications (UC) customers in the near future. However, while we are very excited about that development, our biggest pending achievement will be the ability to offer real-time settlements through financial institutions.
We have big plans for next five years years to convert this business from a $325 million to $1 billion company while provisioning for future innovative services. BridgeVoice shortens the distance between subscribers and operators and reduces operational costs, making their businesses more profitable and effective.
(DCP-KX) Q: What was your experience like at ITW 2016 with the launch of BridgeVoice?
(BRIDGEVOICE-BB) A: ITW was the best place to launch BridgeVoice; we couldn’t have chosen a better platform. Our team has worked hard for this product launch, and this hard work finally came to fruition at ITW. The event was a great opportunity for us to connect with potential customers who showed interest in our product, providing well-organized environment conducive to hosting business meetings and exploring these new opportunities.