Unified Communications — 07 February 2011

Nikolas De Kouchkovsky, CMO Enterprise Solutions at Alcatel-Lucent (www.alcatel-lucent.com), says:

Why is multimedia communications important in today’s Enterprise?

Today’s workplace is behind when it comes to emulating our personal technology lives. To offer mutli-media communications options helps enterprises take a step toward bridging the gap between our work and personal lives. Additionally, more employees are part-time remote workers or are trying to do more in off hours to stay on top.

OmniPCX Office Rich Communication Edition

OmniPCX Office Rich Communication Edition (RCE) Release 8 offers small-medium businesses a next generation of multimedia communications systems. It offers voice over IP in its core and a SIP-ready feature set that enriches the value communications brings to businesses. It provides real-time user contact information that shows availability and status and it offers support for multi-channel communication encompassing voice, messaging and conferencing. The Office Communication solutions is a complete and sustainable offering, specifically designed to meet the SMB’s specific needs.

In case of IP configuration, data center/IT managers can benefit from an easy integration, deployment in an IP environment.

The Alcatel-Lucent OmniPCX Office Rich Communication Edition gives SMBs big-business communication tools, including conferencing, collaboration and customer service applications, to improve engagement and productivity at a price they can afford as this solution is specifically tailored to meet the SMB needs.

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