Kent Madsen, CTO of Netop (, says:

Companies around the world are becoming overwhelmed with the vast amounts of information coming into their various data centers. This Big Data often resides in multiple data centers, whether across town or on another continent. Having the right remote access and control solution in place enables IT administrators to effectively support and manage their infrastructures, regardless of location.

The Importance of Remote Access

Simply put, technical staff can’t be everywhere at once; they are most likely using remote access tools to manage their data centers. Utilizing a centralized, secure remote access solution to manage Big Data not only reduces travel and training costs, it allows staff to serve employees and customers from fewer locations.

Ensuring the Security of Your Data Center

But organizations have been using remote access technologies for years, so what’s different now? Having IT staff access computers and servers from around the world presents significant security risks if not managed correctly – especially when dealing with Big Data, where a host of information can be compromised if accessed by unauthorized users. Lately, there have been several highly publicized cases of sensitive information being hacked, calling into question the security of many data centers.

Using a single full-service remote support tool lowers risk by allowing employees to have access while controlling access rights at a granular level, regardless of the user’s location. Organizations should also select a robust remote control tool that gives them the ability to centralize logging and provide a detailed audit trail. For compliance purposes, IT teams will need to be able to show what was done, when, and by whom.  

Managing Big Data can be a daunting process, but putting the right remote access solution in place can help to alleviate concerns about security. The right technology solution will help staff members better manage Big Data and support users while adhering to security policies and compliance requirements.