Data Center POST recently had the opportunity to sit down with Paul Verhoeven, Epsilon’s GM, Americas, to discuss the company’s North American strategy, including key services, target markets and the unique challenges of the region.
Epsilon is a network service provider, delivering a comprehensive suite of cloud-centric networking and enablement solutions that enable customers and partners to accelerate how they procure, manage and deliver global connectivity by combining on-demand infrastructure, automation, web-based portals and APIs.
Data Center POST, Kathy Xu (DCP-KX) Question: As Epsilon executes its North American strategy, which services will be the central focus?
Epsilon, [Paul Verhoeven] (Epsilon- [PV]) Answer: There are four key offerings that comprise Epsilon’s core focus in North America. First, is our Last-Mile connectivity DIA and SD-WAN connectivity services. This is particularly important for our global customers, for whom the final mile is a key component to providing best-of-breed coverage throughout the U.S.
Next, we have our automated network backbone. Epsilon currently has 90 PoPs worldwide and 17 across the U.S. in five major markets, including New York, Ashburn, Miami, Dallas and St. Louis. This service is designed to provide customers with readily available access to cloud service providers and internet exchanges, enabling seamless global coverage.
The third focus is our global voice services and SIP Trunking offering. This solution offers a single supply for inbound services that helps customers establish global presence without the expense of building and deploying infrastructure.
The fourth service that will be a core focus for the North American market is colocation and interconnection. With availability in Hong Kong, Singapore, London and New York, Epsilon offers a competitive carrier wholesale offering for customers looking for a one-stop shop for infrastructure and connectivity.
(DCP-KX) Q: Are there any Epsilon services that will not be available in North America?
(Epsilon-[PV]) A: We are happy to say that all four core services mentioned above are offered globally. At Epsilon, we believe that our services should not only be innovative and effective, but accessible to all customers who could use them to their benefit, including those throughout North America.
(DCP-KX) Q: What markets or business sectors will Epsilon’s North American strategy target?
(Epsilon-[PV]) A: Until recently, we focused mainly on the carrier wholesale market. As the telecommunications industry landscape continues to mature, we’ve had to become more agile to remain competitive.
There is an evolving expectation for faster and more secure connectivity. Software companies around the world are growing rapidly, generating an increased demand for applications with rich features. In order to deliver these services, end users need to rely upon a high-quality networking service, which is where Epsilon shines. Our platform allows customers to spin up a network quickly and securely.
(DCP-KX) Q: What are the overarching needs that Epsilon’s services will meet?
(Epsilon-[PV]) A: Simply put, service, quality and innovation. Our mantra is “Connectivity Made Simple,” and that is precisely what we deliver to our customers.
(DCP-KX) Q: What challenges unique to the North American market will Epsilon’s services solve?
(Epsilon-[PV]) A: The North American market is competitive and dynamic with no shortage of new companies promising world-class connectivity solutions. However, at Epsilon, our services are proven to be highly effective. We’re strong financially and operationally, with advanced technical skills that allows us to serve customers with a variety of services and solutions. Moving forward, we are focused on extending our global network reach even further to continue to provide customers with superior international coverage.
(DCP-KX) Q: Thank you for your time today, Paul. Readers, if you are interested in learning more about Epsilon, please visit www.epsilontel.com.