Datalec Precision Installations (DPI) introduced their new Intelligent Hands Managed Services capability, providing customers end-to-end monitoring and management of data centre environments, 24x7x365. As a provider of world-class data centre design, supply, build, and support services for data centre operators, DPI’s latest service enhancements are available throughout the European data centre market.
Intelligent Hands Managed Services is an around the clock managed services solution that provides DPI’s data centre clients with enhanced operational efficiency. The solution offers flexible service options tailored to clients’ specific requirements, fully supported by DPI’s qualified and experienced in-house engineers. DPI’s design, engineering, installation and project management teams power the company’s Intelligent Hands Managed Services capability with skills including structured cabling, repairs, testing, cross connect installation, hardware support, visual inspection, manual power cycles, equipment reboots, cable tracing, scheduled maintenance, and more. The solution offers 24-hour or less reactive response with the ability to deploy dedicated onsite engineers where required.
The solution was inspired by the company’s ‘One Call, One Team’ mission. As a result, DPI’s project management and customer service teams were enhanced to deliver a seamless, integrated end-to-end result in international data centre installation, operations and maintenance. Intelligent Hands Managed Services are designed to be an extension of each customer’s business and is another step forward to helping DPI’s customers reach their business goals.
To learn more about DPI’s latest Intelligent Hands Managed Services capability, please visit https://datalecltd.co.uk/managed-services/.