Data Center POST Interview with Jordan Dice, President and CEO of IPtelX

By Contributing Editor, Kathy Xu

Jordan Dice co-founded IPtelX in 2013 and has served since then as its President and CEO. He is responsible for the day-to-day operations and industry relationships of the company, which specializes in custom applications for telecom services that are backed by a global network connected to nearly every major carrier and internet provider in the world.

Data Center POST recently had the opportunity to sit down with Jordan for an interview about IPtelX’s early use of Software-Defined Networking (SDN), what technology is holding back the industry’s evolution to all-IP communication, and the company’s participation in International Telecoms Week 2018, taking place May 6-9 in Chicago.

Data Center POST, Kathy Xu (DCP-KX) Question: How important is SDN for the industry and what is your company doing to implement and deploy this technology capability?

IPtelX, Jordan Dice (IPtelX-JD) Answer: IPtelX has been ahead of the curve on SDN. Our affiliated group has been developing software solutions for the alarm and security industries for over 30 years. IPtelX was a pioneer in providing mission-critical telecom services to these types of companies and has a wealth of software that monitors and controls customers’ entire network, which is fully built on virtualized technology.

DCP-KX Q: What are new developments and initiatives that are exciting for your company in 2018?

IPtelX-JD A: We’ve recently established local number redundancy on our network throughout most areas of the United States involving secondary interconnections at the tandem level that does not touch our primary network. Most carriers are not able to offer this type of redundancy without going through an inter-company port that could take hours or days. We’ve engineered our redundancy to reach beyond our own network and establish multiple routes for our numbers at every switch of the telecom network. From a sales perspective, we’ve decided to eliminate any charges for issuing and maintaining phone numbers to our clients, in addition to paying our clients access revenue for their calls.

DCP-KX Q: What technologies or solutions inhibiting growth today and how do you see innovation adapting to solve that problem?

IPtelX-JD A: I think much of the legacy TDM network that still remains in the PSTN today is holding back the evolution to a world of all-IP communication. In our case, we carry a very large amount of alarm signal traffic which is generally regarded as requiring a TDM network. These are signal calls reporting fire, burglar, store opens and closes to our clients who are the security companies. However, in the interest of being innovative and keeping pace with industry trends, we designed our network to be fully compatible with alarm traffic and other legacy modem type traffic, using all IP-based communication in and out of our network.

DCP-KX Q: Why is ITW such an important industry event for you and your company?

IPtelX-JD A: ITW has always been a great opportunity for our company to network with customers and vendors at an international level. As a leading provider of mission-critical and cost-efficient telecom services, the event allows IPtelX to grow our brand in the global marketplace.

DCP-KX: Thank you for sharing your insights with us today, and best of luck at ITW 2018!

To learn more about IPtelX, please visit To request a meeting with IPtelX during ITW, click