Originally posted on VETRO FiberMap

LiveOak Fiber is a regional rural Fiber-To-The-Home (FTTH) broadband internet service provider operating in Southern Georgia and the Florida Panhandle. Established with a focus on underserved communities, LiveOak Fiber has grown rapidly, surpassing 5,000 homes connected and employing over 100 staff across two locations in under eighteen (18) months.

The Challenge

LiveOak Fiber, a young and ambitious company, needed a comprehensive fiber management solution to support their rapid growth. Their key requirements were:

  • Easy to Use: A user-friendly interface to minimize onboarding time and ensure smooth adoption across departments.
  • Scalability: A solution that could grow alongside their expanding network infrastructure.
  • Integration Capabilities: The ability to integrate with existing systems and future tools for seamless data flow.
  • All-in-One Functionality: A platform encompassing design, Bill of Materials (BOM) generation, asset management, and lifecycle tracking.

Why VETRO?

LiveOak Fiber evaluated various solutions and ultimately chose VETRO FiberMap for many reasons including it offered affordability without compromise – a cost-effective solution with a rich feature set. VETRO’s intuitive user interface was also a factor as the user-friendly design facilitated quick adoption and minimized training needs.

As LiveOak continues to expand they were deliberate about choosing a system that could serve as their centralized source of truth.

VETRO provided a single platform for managing all network data, ensuring consistency and accuracy. The system also fosters easy collaboration between internal teams and contractors – which creates efficiencies between departments and saves them time.

Results

LiveOak has experienced significant benefits since implementing VETRO:

  • Increased Efficiency: Record-keeping, change tracking, and error identification became significantly easier, boosting overall operational efficiency.
  • Improved Sales: Faster report generation for installation readiness allows sales staff to act quickly on new opportunities.
  • Enhanced Problem-Solving: VETRO facilitates efficient troubleshooting and field issue identification, minimizing downtime.

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