Aureon, a trusted provider of connectivity, managed IT, staffing and consulting services, and contact center solutions, has announced the launch of Ascend for Teams, a Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) platform powered by Intermedia Cloud Communications.
The platform enhances how businesses connect, collaborate, and serve customers by delivering a seamless cloud-based experience. With enterprise-grade calling, flexible deployment options, and robust integrations, Ascend for Teams simplifies operations and supports organizations of all sizes with scalable communications solutions.
Delivering Secure and Reliable Communications
According to Aureon President and CEO George O’Neal, the introduction of Ascend for Teams underscores the company’s commitment to simplifying technology so businesses can focus on growth and customer service. “Ascend for Teams builds on that mission by delivering a secure and reliable communications platform powered by Intermedia,” O’Neal said.
Jonathan McCormick, COO and CRO of Intermedia, added, “Together we are giving businesses the flexibility and reliability they need to collaborate more effectively and serve their customers better.”
Expanding Aureon’s Cloud Portfolio
The launch of Ascend for Teams expands Aureon’s cloud portfolio with enhanced capabilities that unify communications, reduce complexity, and improve productivity. The company has long been recognized for its reliable customer service and robust infrastructure, serving clients nationwide from its headquarters in West Des Moines, Iowa.
With more than four decades of experience, Aureon continues to align its technology solutions with the evolving needs of businesses across industries. The company’s portfolio now includes unified communications, internet, data center, cloud, business continuity, and security solutions, supported by its Iowa-based team and dependable network infrastructure.
About Aureon
Aureon delivers business-enhancing solutions that improve productivity and efficiency. The company’s suite of services is supported by strong customer focus and scalable offerings to meet diverse business needs. Recognized with accolades including the 2024 Best of the West awards, Aureon continues to strengthen its role as a premier technology partner in the Midwest.
About Intermedia Cloud Communications
Intermedia helps over 145,000 businesses connect better through an AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, and more. The company provides enterprise-grade products through a simple, worry-free experience, and has been certified by J.D. Power for excellence in technical support seven times.
Ascend for Teams is now available through Aureon. To read more about it, click here.
